Children Family Services Center
  • Charlotte, NC, USA
  • Full Time


The Access Coordinator supports the Care Ring mission of empowering individuals with limited resources to establish and maintain good health by implanting applicable policies and guidelines to connect eligible clients with the appropriate medical providers.


Basic Job Functions

  • Provides program orientations to groups or individual clients/families.
  • Interviews clients regarding details of work, family, and personal situations submitted via application.
  • Determines client eligibility by requesting, reviewing, compiling and validating client financial records.
  • Creates and maintains client paper files; enters and updates electronic database information.
  • Communicates with clients regarding eligibility/non-eligibility into programs or renewal status.


  • Works with staff members and medical partners to schedule appointments, with interpreters if appropriate.
  • Coordinates recommended policy and/or guidelines changes with staff members to ensure program efficiency.
  • Creates reports as needed or requested.
  • Establishes and maintains positive working relationships with staff members and participating medical partners.
  • Plans daily work and executes plan effectively.
  • Pursues personal development of skills and knowledge necessary for effective performance.
  • Performs other duties and responsibilities as assigned.


  • Bachelor's Degree in Psychology, Social Work, Communications, or related field. Associates Degree will be considered with demonstrated experience and knowledge.
  • Bi-lingual Spanish strongly preferred
  • Public speaking experience
  • Knowledge of medical and insurance terminology
  • Experience working in a healthcare setting and with a diverse population
  • Knowledge of barriers to health care for the low-income, uninsured population

No calls or visits please. To express interest, please formally apply with your resume and cover letter with salary requirements.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.

Children Family Services Center
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