Children Family Services Center
  • Charlotte, NC, USA
  • Full Time


The Event and Volunteer Manager supports the agency mission by providing hope and healing to those impacted by domestic violence and sexual assault by managing event logistics, volunteer recruitment, and community engagement activities.



Event Management (60%):

  • Maintain a structured, systematic, and streamlined process for community outreach event-based engagement that will outlast changes in committees and assure perpetual and mutually beneficial relationships with stakeholders.
  • Manage and execute all logistics for fundraising events including but not limited to the Breakfast of Hope, Holiday Store, Art With Heart, Walk a Mile in Her Shoes, Fighting for Women with Fashion.
  • Secure volunteers for events and outreach efforts.
  • Perform all aspects of Safe Alliance's Third Party Events and Tabling Events including logistics, recruitment, communication, donations, and execution.

Volunteer Management (10%):

  • Manage a structured, systematic and streamlined program for volunteer recruitment to assure perpetual and mutually beneficial relationships with volunteers.
  • Maintain systems with effective use of information technology including databases and spreadsheets necessary to plan, track and streamline volunteer processes.
  • Ensure entry of volunteer, group activities, TPE and tour information into Raiser's Edge database and participate in the agency's moves management process.
  • Manage strategies for volunteer recruitment, screening, training, scheduling, management, appreciation, and retention.

Additional Responsibilities:

  • Ensure that employee time is entered into timekeeper system accurately; approve time sheets according to established deadlines; and office staffed appropriately.
  • Adhere to agency procedures concerning Critical Incident Reports and Client.


Relationship Management (30%):

  • Guide, manage and recruit community interest to offer in-kind donations, corporate and individual group activities, and third party events with a focus on revenue generation and needed items.
  • Lead response to community requests for agency speakers and tours, coordinating with Advancement staff and program staff as needed.
  • In conjunction with the Donor Relations Team, implement strategies for effective communication and stewardship of donors and volunteers (corporate and individual).
  • Monitor the number of volunteers, and the level of volunteer engagement and provide to volunteer committee and leadership regularly.
  • Filter all requests for volunteer activities and donations in a timely, well-organized manner by keeping a running list of volunteer opportunities across the agency; process volunteer interest profiles on a regular basis.

Additional Responsibilities:

  • Support Safe Alliance mission by participating in agency and community meetings and committees as requested by supervisor.
  • Promote and maintain professional relationships with agency staff, volunteers, and community partners.

Professional Development 

  • Maintain professional licensing/certification as applicable, staying informed and knowledgeable about trauma, victimization and other priority issues for the agency for the purpose of communications/marketing, grant writing, and fundraising/development activities.


  • Contribute to agency effectiveness by performing other agency duties as assigned


  • Bachelor's Degree required; Master's Degree preferred
  • 3+ years related nonprofit management experience
  • Experience working with victims of sexual assault and/or domestic violence
  • Work hours vary and include evening and weekend work
  • Spanish speaking preferred- If hired as a Spanish speaking candidate, employee must be fluent in understanding, speaking, reading, and writing in Spanish.

No calls or visits please. To express interest, please formally apply with your resume and cover letter with salary requirements.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.

Children Family Services Center
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